From blogs and videos to whitepapers and other assets, here’s where you can check in and see what we’ve been learning and what that learning has sparked in us.
PUBLICATIONS
Publications
ARTICLES
SPEAKING ENGAGEMENTS
VIDEOS
Why organizations need to listen to the truth from youth
In September 2015, I had the privilege of speaking at MANY’s Annual Connection meeting about why we need to listen to young people. MANY is the only national network of its kind that engages stakeholders across sectors to strengthen outcomes for youth at highest risk for victimization and delinquency.
Tools and lessons to make listening to clients feasible
Gathering feedback from clients can be the swiftest path to insight and service improvement for nonprofits. Listen for Good offers a low-cost, high-quality method. Part of a series produced for Stanford Social Innovation Review (SSIR) with the support of the Hewlett Foundation. Click here for audio slideshow.
Listening and Learning From Nonprofit Partners During Disasters
APR 2020
Building Feedback Loops
Oxford, England | NOV 2019
Working Out What Works? Thinking About ‘Better Evidence’
London, England | NOV 2019
Smart Thing: Unpacking Feedback’s Role in Change
New York, NY | OCT 2019
Effective Consumer Survey Processes
Oakland, CA | OCT 2019
Bridging the Gap: A Review of Foundation Listening Practices
Long Beach, CA | SEPT 2019
Feedback as a Catalyst for Positive Change
MAY 2019
Incorporating Constituent Feedback Into Program Development and Implementation
Sonoma, CA | SEPT 2019
How of Giving: Theory of Change Workshop
Redwood City, CA | JAN 2019
Creating high-quality client-focused feedback loops
NOV 2018
How to Listen: Tactics and Lessons Learned from Listen4Good
OCT 2018
The Three-Legged Stool: A New Paradigm for Nonprofit Measurement
Palo Alto, CA | SEPT 2018